Service & Support
Keeping your Hidrive on the road.
We are committed to supporting you for the entire journey of your Hidrive fleet. Our dedicated Customer Care team are here to provide quality after-sales support whenever you need us. Our goal is to ensure your Hidrive-equipped vehicles are out on the road, doing what we built them to do, long after they leave our factory.
Serial Numbers
Every build has its own unique Hidrive (or Bosston) serial number, helping us trace any service requirements back to the source with ease.
Service
Need service, parts or accessories?
Our Customer Care team are here to help keep your fleet consistent, reliable and on the road with minimal downtime for years to come.
Tel: 1300 325 845
Email: customercare@hidrive.com.au
National Support Network
As part of our service commitment to our customers, we’ve developed a national repairer network.
If you need smash or panel repairs, our Customer Care team can refer you to an authorised Hidrive repairer to carry out the work.
For more information about this service, or if you wish to become part of our repairer network, contact the Hidrive Customer Care team.
Warranty
You can check your warranty terms and conditions any time by downloading this Warranty Guide.
Operator Manuals and Procedures
Got a product query? Our operator manuals and standard operational procedures can help you maintain optimal performance and safety for your Hidrive products.