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YOUR FLEET ROLLOUT

Our dedicated Fleet Management team ensure a seamless experience for customers and dealers, from the moment you place your order through to delivery of your new fleet of Hidrives.

We keep you informed

We provide a transparent, proactive customer experience throughout your fleet rollout.

We send weekly status reports to stakeholders so you always know how your build is progressing and when we’ll require your vehicle(s) at a Hidrive installation facility so we can begin fitment.

If there are unforeseen delays, we’ll let you know about those too.

Plus, you’ll have access to our cloud-based project management system which is fully integrated with our manufacturing ERP system. 

This provides you with real-time information on key aspects of your fleet build, including:

  • the ability to track your vehicles through the supply chain through to delivery at a Hidrive installation facility
  • what stage of the production process your service bodies are at (design, manufacture, paint, signage, installation)
  • expected delivery window

Whenever you need us, reach out to our team on 1300 368 161 or customercare@hidrive.com.au and we’ll look after you.

Hidrive Customer Care

Customer Care and
Technical Support

Your knowledgeable Customer Care team is here to support you throughout your Hidrive journey. We provide technical, logistical and servicing expertise, as well as coordinating with dealers, fleet and finance companies, and internal Hidrive departments, to ensure your Hidrive fleet stays on the road for years to come. 

Lachlan Yule (Nov2024)

Lachlan Yule

Customer Care Team Manager

Greg Willer

Greg Willer

Technical Support Specialist

Service Bodies For Utes, Trailers & Trucks

Matikka Cook

Customer Care Specialist

Hidrive Staff

Jess Elliah

Customer Care Specialist

Jesse Caligiuri Hidrive Team member

Jesse Caligiuri

Customer Care Associate & Service Lead

Jenny Langcay Team member

Jenny Langcay

Customer Care Associate

Matt Donaldson

Matthew Donaldson

Service Associate - Customer Care

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Leave no doubt.

Yes, we have a showroom at all our manufacturing and installation facilities across Australia. Find your nearest Hidrive location here.

Yes, we work closely with dealers, fleet management organisations (FMO’s) and finance companies to help ensure a seamless experience.

Please note that Hidrive does not guarantee that any business or individual will be eligible for finance.

Start by answering a few quick questions

What’s your vehicle type?

What’s the make?

What’s the model?

What service body best suits your needs?

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What Colour do you like?

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Ute canopies
INSTALLED in
4 Weeks*

For NSW, ACT, VIC & SA customers.
6 week lead time may apply in other states