Hidrive Customer Care Logo

YOUR FLEET ROLLOUT

Your dedicated Customer Care Team provide your single source of truth and coordinate all parties.

Customer CARE

Through the manufacturing, installation and delivery processes, the customer care team provides coordination between all stakeholders with progress tracking and full visibility.

You also have acces to our easy to use cloud-based project management system which is fully integrated into our Manufacturing Operations ERP system to provide:

  • Accurate information on the status of your fleet project, using real-time information that is fed directly from our production system.
  • Live and transparent information on the location of all vehicles, stage of production and delivery timelines.
  • Weekly status report links that can be sent to all stakeholders.
 

Hidrive is dedicated to providing the highest level of customer service to our clients throughout the journey of their fleet roll-out.

Hidrive Customer Care

Customer Care and
Technical Support

Your caring Customer Care Team is one your one point of contact and single source of truth across your Hidrive journey, coordinating finance company, clients, dealers, fleet companies and internal divisions at Hidrive.

Greg Willer

Greg Willer

Technical Support Specialist

Hidrive Staff

Caryn Hinchliffe

Customer Care Specialist

Service Bodies For Utes, Trailers & Trucks

Matikka Cook

Customer Care Specialist

Hidrive Staff

Piper Cumberland

Customer Care Specialist

Hidrive Staff

Jess Elliah

Customer Care Specialist

Lachlan Yule - Team member

Lachlan Yule

Customer Care Team Manager

Andy O Halloran - team member

Andy O’Halloran

Technical Support Specialist

Jesse Caligiuri Hidrive Team member

Jesse Caligiuri

Customer Care Associate & Service Lead

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Leave no doubt.

Typically, we require an ‘RTSG Form’, 30% Deposit or a Purchase order from an approved customer to commence our delivery process. Feel free to reach out if you would like more information about this.

Yes, all our manufacturing and installation facilities in each location across the states have a showroom.

Yes, we work closely with dealers, FMO’s and others to help ensure a seamless experience.

Start by answering a few quick questions

What’s your vehicle type?

What’s the make?

What’s the model?

What service body best suits your needs?

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What Colour do you like?